Access
Member setup, account review, organization workspace invitation, wrong account, or sign-in trouble.
Do not send passwords, login codes, or screenshots containing private access links.FIRSTFILL SUPPORT
Start with the
right signal.
Use the monitored FirstFill contact below for access, privacy, safety, and account questions. Urgent in-product safety concerns should also use the relevant Report control so the affected record reaches authorized FirstFill safety reviewers.MONITORED CONTACT
One route for a real response.
Email firstfill.support@gmail.comDo not include passwords, login codes, invitation links, patient information, or private message content.
Privacy & data
Ask for a practical export, correction, account closure, or deletion.
FirstFill support will verify the requester before changing or releasing account data.Safety
Report harassment, suspicious access, or patient-identifying information immediately.
Use the in-product Report control for member or opportunity content, then alert the monitored support contact when urgent.Not for emergencies or clinical care. FirstFill cannot provide emergency, medical, dental, safeguarding, or legal assistance. Contact the appropriate local service when immediate help is needed.